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Team Meeting


Special Assistant

(and All-Around Organizational Superhero) 

Position Description 

Location:  100% Remote 

Salary Range: $70,000-$80,000 

Hours: Full time (35 hours/wk); Less than full time may be negotiable 


Do you want to end every day knowing you helped our country get a little closer to justice? Do you want to be part of a small-but-mighty team that prioritizes laughter, mutual support, and wellbeing? Do you thrive in nimble, all-hands-on-deck, start-up environments? Then we want to talk to you! 


Who We Are 

TheCaseMade, Inc., founded by Dr. Tiffany Manuel in 2019, is a Black- and woman-owned small business with huge ambitions. Our mission is to transform communities all over the world by helping leaders learn Strategic CaseMaking™ and to use it as a critical instrument for systems change. Our approach is to use training, workshops, community engagement, and consulting to deliver resources that are transformative. Our current partners are national philanthropies, state advocacy organizations, community coalitions, and local governments, among others.  


Who You Are 

You’re a joyful, kind, brave human who shares our deep commitment to advancing justice both inside and outside of our organization. Even your daydreams are sorted and color-coded, and you’ve never met a set of complex calendars that you didn’t love. Your greatest joy is providing support and structure that people don’t even know they need yet, and you are unflappable when plans gets reimagined mid-execution. You do a little jig at the end of every day when you’re able to check all the items off your to-do list.   


What You Might Do On Any Given Day 

In our start-up environment, you may find yourself doing some or all of these things on any given day. Or something else entirely.  


Contributing to Our Strong Culture 

  • Contribute to a strengths-based culture grounded in equity and belonging 

  • Contribute to a safe, trusting environment where brave conversations flourish 


Providing Critical Administrative Support to the Team 

  • Support the team with scheduling travel, meetings, and other client-related work  

  • Provide notetaking, technical support, follow-up, and other meeting support, as needed  

  • Embed effective communication across the team by implementing and managing strong project management, meeting and calendaring protocols, among other strategies 

  • Support the team’s effective use of organizational tools like Microsoft 365, Zoom,, and YouTube 

  • Support the team’s effective use of Sharepoint, ensuring our files are organized and complete  


Directly Supporting our Amazing CEO 

  • Serve as special assistant to the CEO, prioritizing and managing her calendar, travel, and inbox  

  • Manage communication with external partners on the CEO’s behalf, as needed 

  • Perform desk research on topics related to the CEO’s writing and teaching 

  • Accompany the CEO on some travel, as needed  


Helping Us Get the Word Out 

  • If external communications is your jam, help support our website and social media efforts through design, writing, etc.  


The Background a Successful Candidate Might Have  

We believe that strengths and skills come from many places, and that formal qualifications discourage many amazing people from bringing their gifts to our team. The profile below is meant as a guide – we encourage all kinds of people to apply.  


  • Passion for justice and commitment to a diverse, equitable and inclusive workplace 

  • Experience quickly adapting to the evolving needs of a growing organization   

  • Experience communicating clearly with a wide variety of people, including internal colleagues and outside partners with many different backgrounds and life experiences  

  • Experience supporting an executive and a small but quick-moving consulting team in an administrative capacity  

  • Some experience doing basic desk research for an executive 


Tell Us About You  

Please submit your resume and either a written cover letter or a 1–2-minute max video answering the question “How would working for TheCaseMade fit into your dreams for your future?”  to Jennifer Rich at If you choose to submit a video, please title the file using your first and last name. Applications will be reviewed on a rolling basis -- we are hoping to fill this position by March/April 2024.   

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